Broadcom Mainframe Expert Program

Solve Your Immediate Mainframe Talent Needs with a Mainframe Expert

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The Broadcom Mainframe Expert Program embeds professionals with deep Mainframe experience into your existing ecosystem. You get access to best-in-class talent – trained, certified, and employed by Broadcom – working at your direction as members of your team.

These experts apply their broad talents with the platform and Broadcom solutions, enabling you to:

Eliminate existing talent gaps with minimal onboarding effort needed
Unlock immediate value by applying expertise to make an impact on Day 1
Include mentorship to existing staff, sharing best practices and proactive guidance
Support your core business strategies with expert talent

How Mainframe Experts Deliver Value to Your Mainframe Ecosystem

Optimize IT Operations

A Broadcom Mainframe Expert provides you with dedicated technical expertise so you can optimize IT operations. You benefit from advanced skills and up-to-date best practices when and where they are needed. The Expert supports your business objectives and makes your staff more productive by:

• Driving outcomes rapidly through efficient product and program implementation
• Reducing risk through issue avoidance and informed planning
• Participating in the planning and execution of upgrades, deployments, and disaster recovery testing
• Advising and contributes to technical projects and systems integration
• Performing configuration and environment reviews

Stabilize IT Infrastructure

Mainframe Experts use repeatable processes and enhancement services based on thousands of engagements to stabilize your IT infrastructure by proactively mitigating IT risk and reducing planned IT downtime. They will:

• Expand and grow infrastructure to better suit changing business needs
• Identify and resolve technical issues encountered with Broadcom solutions
• Provide informal knowledge transfer to in-house mainframe staff

Neutralize IT Issues

Mainframe Experts have direct access to support, escalation management, engineering, and the broader Broadcom technical community, enabling them to:

• Offer proactive and reactive advice on issues, upgrades, patches, and alerts
• Provide response or clarification for any support-related questions during daily operations
• Coordinate with Broadcom Support and Engineering to speed resolution and reduce downtime
• Assist with troubleshooting and root cause analysis of break/fix issues

Ready to learn more about the impact a Mainframe Expert can make at your organization? Fill out our interest form, and a dedicated team member will connect with you within 24-48 hours.

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